Conducting the bulk of the training, was GamCare's Amy Webster, and Managing Director, Andrew Poole, who through a series of lectures, interactive training sessions and case study examinations, informed online casino operators how to better integrate responsible practices in their business operations to help prevent and identify problem/underage gambling.
The reoccurring theme during the courses was the need for "coherent, professional and comprehensive responsible gambling policies". Online Casino operators, including several members of the European Gaming and Betting Association, were coached on applying specific tools to enforce these policies, as well as eCOGRA's "Safe and Fair" principles.
eCOGRA, which has been instrumental in creating a best practices standard for responsible gambling management, requires online casinos to meet minimum guidelines in the areas of problem gambling prevention and detection, self exclusion, advertising/promotions and software fairness, in order to display eCOGRA's "Safe and Fair" seal of approval.
Poole delivered a thorough presentation covering eCOGRA's standards (referring to them as "comprehensive and practical"), while eCOGRA's CEO, Andrew Beveridge, closed out the course with some words of encouragement. Not only did Beveridge express this was the best training course to date, as evidenced by both the degree of instruction by GamCare and the willingness and commitment of the course participants, Beveridge encouraged online casino operators to continue reviewing and refreshing their gambling policies to meet the above-average standards imposed by eCOGRA.
And on a side not, Online Casino Suite was recently named an Approved Online Gambling Portal. eCOGRA's player advocate, Tex Rees, has informed Online Casino Suite of the approval and that the website would be listed on eCOGRA's approved portal page pending their next update. For more information on eCOGRA and some of their approved online casinos please see our eCOGRA Casinos.