First, let me just start this post off with a disclaimer: I am not the lone voice of Online Casino Suite. OCS represents multiple voices – namely, the players – seeking to make the online gambling industry as safe and transparent as is humanly possible. Nor am I the owner of Online Casino Suite. I am a paid writer (whose niche is the gaming industry). That said, so while the following is my personal opinion, it’s not just mine. Any seasoned player or veteran affiliate will tell you the same.
Let me begin by providing a link to a recent thread in our Player’s Gambling Forum. To be more precise it is a complaint regarding White Club Casino. Feel free to check out the link after reading. In the meantime, let me fill you in:
Player visits the White Club Casino and considers opening an account (I can’t speak on behalf of this player, but I imagine part of his reasons for opening an account here is because White Club apparently offers some kind of topless, strip-tease live dealer show).
So, the player looks around the website, see’s an accreditation logo for Kahnawake Gaming Commission (one of the more respected online gambling commissions – in more recent days, that is), sees another logo for some kind of software platform and thinks, “hey, this seems like a reputable establishment”. Never mind that the website has a very chop-shop look to it, the player is ultimately won over by the pictures of the skanky stripper dealers ready to give him a show – win or lose.
Well, it turns out the player actually wins. And not only that, he follows the bonus terms and finishes the play-through (FYI, all online casinos require players to meet casino bonus terms before winnings can be cashed out…not the bonus money itself).
Now our lucky player is looking at $4,300 in winnings. He makes a withdrawal request, is told it will be processed, and he patiently waits for it to go through. Only problem is he never receives the money. He sends more emails and waits. But now, White Club Casino gives him the cold shoulder.
The next appropriate action in this kind of situation would be to contact the software provider and file a complaint. Well, the player goes to click on the logo he first saw on the homepage and it goes to a dead website. Not a good sign. Taking what would be the next appropriate course of action in filing a complaint, the player head’s over to the Kahnawake Gaming Commission website. But after filing a complaint with Kahnawake, he is informed that White Club Casino was never licensed there. Definitely not a good sign! The player then sends another email to confront White Club about this (I’m sure Kahnawake did as well), and just like that, the Kahnwake logo gets removed from their homepage.
Needless to say, White Club Casino is a scam operation that you should avoid. I don’t care how bad you want to experience a skanky stripper’s virtual lap dance while dealing you cards, don’t do it.
The lesson to be learned from our poor player who will very likely never see his money is to do your due diligence when choosing an online casino to play at. And that doesn’t just mean looking to see if they have accreditation logo’s on their website. The player should have done from the beginning what he did after the fact: Check to see if the accreditation logo’s are linked to verification certificates. Do a search on the software provider and see what other’s say. Just to be sure, send an email to the regulatory commission and make sure it’s a jurisdictions that actually regulates!
White Club Casino now says they are licensed in Cyprus. But, guess what? That doesn’t mean jack! If we are to do our due diligence, we will see that Cyprus doesn’t regulate online casinos. In fact, the Cyprus government is looking to pass legislation this year that will make online gambling in Cyprus explicitly illegal. That doesn’t necessarily mean they are going to stop handing out business licenses to criminals like White Club Casino, but I can guarantee it means they won’t do anything to help gamblers get their money back!
If you are reading this now and are a newbie to online gambling, stick around. OCS only reviews the best online casinos in business. If you go off our recommendations, we have your back. We aren’t an exhaustive directory, so if you do decide to venture out there to find an online casino perfect for you, please go over our online casino review guidelines, and at least take my advice about doing your due diligence.