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Welcome to the New & Improved Online Casino Suite: Giving Player’s a Voice

16 December 2009 by Devon Chappell
Online Gambling Forum

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Anyone who is a regular here at Online Casino Suite will surely have noticed the recent design changes and website overhaul we have undertaken to not only make OCS one of the most popular and loved of all online gambling portals, but also one of the best looking :). Let’s face it – the two go hand-in-hand don’t they?

As our traffic has risen over the years, not to mention the skyrocketing amount of newsletter subscribers, the team here at OCS, decided it was nigh time to give the site a makeover-upgrade, if you will. Besides a new design and layout, which we wanted to be clean and help simplify navigation through and to the most important sections of the website, we wanted to give player’s more of a voice at OCS.

Not that we weren’t listening before. Our complaints page and Online Casino Blacklist was derived from listening to players. Furthermore, OCS has always taken great pride in earning the trust of our reader’s by providing objective and timely information about online casinos. While we have always felt the air and tone of our online casino reviews and gambling news section have expressed this element – and which countless players have as well – we found that an element of “life” was lacking on our pages. And that, my friends, is where YOU come into play.

The newly launched OCS Player’s Online Gambling Forum is where you can make your voice heard, whether it be offering up your two cents on a particular online casino, questions about a particular game, claiming an OCS exclusive promotion, posting a dispute or simply stopping by to say hi to fellow players. Even if you’re not the social type, there is no denying that safety is in numbers. And in the sometimes dangerous world of online casino gambling, you need as much safety as you can get!

Another element of having your voice heard at Online Casino Suite will be through a 2.0 feature that allows you to leave comments on our online casino reviews. We are currently in talks about how to best incorporate this feature (without it becoming a cesspool of spam and disgruntled revenge rants) and will be implementing it in the not-too-distant feature. This truly has been a missing ingredient in the online casino reviews section here at OCS, and we believe that it will give our reviews an even greater amount of objectivity, albeit there’s bound to be emotional comments and drama-for-your-mama.

However, the bottom line is that this feature will enable the best online casinos to stand out even more, while player’s will truly feel like they are making the most informed decision possible – well simply, because you are!

One last thing to note is that we are no longer handling complaints and mediation requests via email. Although we will still answer these correspondences, we kindly ask all players to join the OCS Player’s Forum and post legitimate complaints/disputes in the appropriate forum section. Myself ( Devon), the infamous Sassy Suitee herself and/or Big Fish (username with the GPWA and CAP) are moderators and will work with you directly.

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