Posts Tagged ‘online gambling fairness’

Questions About Technical Systems Testing Online Casino RNG Certifications

Wednesday, March 24th, 2010
TST Provides Core RNG Fairness Certification for Online Casino Software

TST Provides Core RNG Fairness Certification for Online Casino Software

Today marks the first post in a series of email’s we are sending out to anyone in the industry with a finger in how fairness and transparency standards are set and maintained in the online gambling industry. Of course, we will be seeking answers to questions (which we hope to post as blog comments) aimed at helping us all understand how this industry operates, thereby informing one’s level of overall trust in the industry. However, we will also be seeking to lobby, or perhaps a better word – encourage – the industry, namely regulatory bodies, software developers, casino operators and third party accreditation companies, to raise current levels of gaming operator responsibility and industry transparency standards.

We begin this series with a letter to third party online casino software fairness testing house, Technical Systems Testing. TST (as they are more commonly called), is a highly reputed, internationally recognized testing facility and consultant for the iGaming industry. Providing ongoing RNG certification and payout auditing for both the land-based and online gambling industry, TST’s labs certified the fist Provincial online lotteries in Western and Eastern Canada, and was the go-to testing house to certify the first online casino systems to go live in reputable gaming jurisdictions like the UK, Alderney, Ise of Man, Philippines and First Cagayan.

Below is the email sent to Technical Systems Testing @

[BEGIN email]

email Introduction omitted to spare you the boredom

…We have noticed two kinds of TST certificates being linked to from online entities – namely, online casinos and software developers. One type of certificate is an RNG certification, which we imagine would be in the best interests of a software developer. In effect, it states the software platform delivers fair and odds and unpredictable results. However, we also notice online casinos linking to the same document. While it is understandable an online casino would have such a certificate to show the software platform powering it’s games has been tested for inherent fairness, I would think an updated RNG certificate would be in order to verify that the source code has not been changed and the RNG is in current working order.

Therefore, our question is this:

Does an RNG certification of the software platform necessarily mean an online casino using that very same software platform is delivering odds based on the RNG certification (even if such a certification is several years old)?

Secondly, are you aware of any regulatory jurisdictions that allow online casino operators to change their source code? If so, would that, in effect, give a software RNG certification less credence than say an RNG accrediation of the actual platform being used by the online casino? A good example would be Rushmore Casino, which is powered by Real Time Gaming software and links to the following certification for RTG – not specifically for Rushmore.

In order for an online casino to possess the highest degree of transparency in terms of fairness, what would this entail in terms of TST accreditations? A monthly RNG accreditation? Monthly payout/audit reports? Your thoughts are greatly appreciated.

On a side note, we were under the impression that the Top Game Software platform has received an accreditation from TST. However, all of the Top Game online casinos link to a TST logo that lands on a press release from October 2009, stating that Top Game had been certified by TST, but yet there is no RNG certificate to show for. Is Top Game software, in fact, certified by TST?

[END email]

We are just waiting for a response at this point, and when we have one, granted permission to post, we will include TST’s reply at the bottom of this post in the blog comments section. To check back and/or to read other email posts making up OCS’s campaign to raise the bar in gaming operator transparency and fairness, visit the tag: Responsible Online Gambling Standards.

The Basics of Verifying a Safe and Fair Online Casino

Saturday, November 28th, 2009

How do you really know that an online casino’s games are fair and that you are not being blindly stolen from? For that matter, how do you really know a brick ‘n mortar casino is on the straight and narrow? Well, I suppose nobody really can know 100% for sure they are getting the fairest hand possible. The number of “skeptic” questions and conspiracy theories, is – theoretically – endless.

Who’s to say casino management hasn’t changed out the source code chip in the specific machine you  are playing, and in reality, is only paying off 10 percent? Who’s to say the source code of an online casino doesn’t get manipulated after having received a fairness accreditation from a third party testing house, or that fake players or employees are not given “accounts with special benefits” generating higher than average payouts so that overall payouts are balanced out come audit time?

Sounds bleak doesn’t it? Well, although these are legitimate questions (questions you should be asking yourself, mind you), there are legitimate answers that should ease any doubts of players thinking that they might be getting an unfair hand. Here is the minimum of what to look for when searching for a safe online casino to play at.

Software: While software can be altered after it has been licensed to online casino operators, there are certain gambling jurisdictions that do not allow for RNG manipulation. Just as there are tamper-proof mechanisms that land-based casino auditors use to tell if a brick ‘n mortar casino has altered software source code on a slot machine, online auditors and testing houses can identify the same. Go with a third party accredited software platform to ensure you are getting the fairest odds possible. Respected third party auditors include Technical Systems Testing (TST), Certified Fair Gambling (CFG), Price Waterhouse Coopers, Gaming Associates and BMM International.

Regulation/Licensing: To ensure that an online casino is being properly regulated, it is important that it is licensed by a reputable, accredited gaming jurisdiction. Costa Rica is NOT a reputable gaming jurisdiction. England, Gibraltar, Alderney, Isle of Man, Kahnawake, Curacao (Netherlands, Antilles) and Malta are.

Payout Percentages: Many online casinos, such as eCOGRA certified online casinos, will publish payout percentages for the previous month on their website. These should be prepared by third party auditors, such as those mentioned above. Payout percentages confirm the amount of money paid out in relation to the amount of wagers made. Anything under 90% is totally unacceptable, although the more competitive number is around 96%. If an online casino using a fairness accredited software platform does not publish payout reports on their website, contact their customer support center to receive last month’s copy. If they will not supply it to you, think twice before playing there.