Posts Tagged ‘ecogra’

eCOGRA Reports Less Complaints Per Approved Safe and Fair Online Casino

Wednesday, August 11th, 2010
eCOGRA Reports Fewer Dispute Mediations in 2010

eCOGRA Reports Fewer Dispute Mediations in 2010

In terms of raising the standards of online casino transparency, eCOGRA has definitely achieved the most success of any other non-profit (heck, for-profit) in business today. Operating with this end in mind, eCOGRA ensures online casinos are operating fairly and responsibly, and also provides player assistance if/when dispute resolution services are needed.

The eCOGRA “Safe and Fair Seal” is bestowed to internet gaming operators who pass a comprehensive inspection and audit, and who continually meet ongoing requirements to par with government regulation. In fact, eCOGRA’s seal requirements are more stringent than many a so-called online gambling commission. In terms of building player trust, there are no better sites than eCOGRA online casinos.

Unfortunately, most, if not all online casinos boasting the eCOGRA Safe and Fair Seal are closed to U.S. players. It goes to show what happens when the government attempts to impose bans rather than regulating, and consequently, putting an end to the underground market. But that’s for another blog post.

As for eCOGRA, let’s just say they have taken the complete opposite approach and are doing their job with flying colors. As mentioned, one of eCOGRA’s tasks is to provide dispute mediation for players at eCOGRA-approved online casinos. In a perfect world, there would be no disputes whatsoever. However, we all know this isn’t a perfect world.

The fact of the matter is that online casinos AND players make mistakes. When the two sides can’t exactly agree on how to fix said mistake, that’s when eCOGRA’s Fair Gaming Advocate, Tex Rees, steps in. As reported by Rees, the first half of 2010 has thus far generated less dispute mediation requests than the same time last year. What’s even more impressive is that eCOGRA has eleven more approved online casinos than last year.

Breaking the numbers down, Rees reports there were a total of 376 complaints, of which 287 were deemed valid. The remaining 89 invalid complaints were either due to insufficient detail, irrelevance, player abuse, anonymity or pertaining to a non-eCOGRA approved online casino.

Further attesting to the sway of eCOGRA, 76% of all valid complaints were resolved within 48 hours, of which nearly half (47%) were resolved in favor of the player. 43% of the disputes were pertaining to withdrawals (down from 51%), 21% regarding bonus issues and another 21% pertaining to locked accounts.

This averages to 11.03 disputes per week, which correlates to 0.34 disputes per awarded “Safe and Fair Seal” (lower than last year’s rate of 0.37). As Rees points out in her report, these numbers must also be gauged in light with increased transactions with players.

Said Rees, “We can attribute a portion of this drop in disputes to the fact that we have now been working with many of the Seal operations for several years and as a consequence a number of policies and procedures have been developed that translate to less cause for disputes. Our operators are also better equipped and motivated to deal with disputes at the operator level, which results in eCOGRA receiving fewer complaints.”

Summing it up, Rees stated “This level of performance is satisfactory and well within the standards we have set for our operators.”

Well, considering all the complaints Online Casino Suite receives regarding non-eCOGRA approved online casinos (and non-OCS approved casinos at that), we can’t disagree. Congrats eCOGRA! Keep up the good work!

Online Casino Fairness 101: Turning to eCOGRA for Some Answers

Wednesday, June 16th, 2010

fist

How about a fair fist! Demand transparency from online casinos!

I don’t know about everyone else out there, but I have to say that I am increasingly becoming frustrated with the uncertainty of getting a fair hand online gambling these days. With more and more online casinos boasting software fairness accreditation claims, yet no mention of monthly payout reports, I’m beginning to wonder what is really going on behind closed doors.

Maybe there’s other affiliate portal sites out there wondering the same. The only thing is that I don’t hear anybody asking the tough questions that need to be asked. Well then, no more I say! And who better to help the industry with these answers than the purveyor of the highest fairness and transparency standards out there today: eCOGRA.

That said, I, Devon Chappell (on behalf of Online Casino Suite), have decided to start a blog series that takes a close look at how online casinos are regulated in the various jurisdictions out there. By means of writing emails to the necessary parties that can aid in our enlightenment (such as eCOGRA), and then publishing consequent correspondences, our aim is to better educate players. I can’t say if we’ll get the answers we want, but you can’t knock the intent!

Without further ado, email #1:  Legitimacy of Software Fairness Certificates (such as TST & CFG) and the Absence of Payout Reports

Dear eCOGRA,

This is Devon Chappell with Online Casino Suite. We are an eCOGRA approved portal site and would first of all like to thank you for all of your hard work in raising the standards for the online gambling industry. Speaking of which, that is precisely why I am writing today. My question does not necessarily pertain to eCOGRA specifically, yet I could hardly think of a better organization suited to know the correct information. We truly take great pride in being advocates for players, which we believe should include educating them about how it is they actually receive a safe and fair wager online – not just telling them they will get a safe and fair bet.

I understand if you don’t have the time to address these questions. However, I would greatly appreciate any feedback.

I’m fully aware of how the RNG works to deliver fair and random betting results, as well as the basic principle behind source code. However, what I’m not sure about is how exactly this interplays with regulation – more specifically, ongoing regulation. I am also unclear about these online casinos claiming to be approved by Technical Systems Testing, CFG or the like. Many of these online casinos don’t even link to certificates, and of those that do, the certificates are generally from a few years back and only state the name of the software and not the online casino. And, you certainly can’t find certificates at the websites of the folks handing out the certificates themselves!

That being said, I was hoping you could help answer these questions:

Does a fairness accreditation of the software necessarily mean the casino is fair, especially if said casino is regulated in a jurisdiction where source code changes are permitted? Would the casino then need to have an accreditation specifically for its own licensed platform – and a monthly one at that?

How does one know if they are getting a fair wager if an online casino does not have any payout percentage reports to show for?

Lastly, does anyone at eCOGRA know anything about the regulatory protocols of Curacao (Netherlands, Antilles)? We have a few online casinos listed at Online Casino Suite that are licensed in Curacao; however, for the life of us, we can’t find any official website that goes into details about the regulatory protocols here. It’s been said that the Netherlands Department of Justice does an initial due-diligence investigation, and we’ve also come across a “master licensor” known as Cyberluck, yet nothing is said as to how ongoing regulation is maintained.

We’ve heard that, depending on the regulatory jurisdiction, online casino operators are permitted to change their source code. Of course, so long as all the numbers match up come audit time, there is nothing wrong with that.  Do you know which – if any – of the non-UK whitelisted regulatory jurisdictions out there allow online casino operators to change source code? Kahnawake? Antigua? Curacao?

Honestly, Online Casino Suite is not so much concerned about the UK gambling commission and its white-listed jurisdictions, such as Alderney and Gibraltar. However, we are particularly concerned about some of the other jurisdictions out there. Also, we do not know if eCOGRA works closely with TST, but we are beginning to have our doubts about the legitimacy of their logo accreditation. I have tried contacting them to discuss these issues to no avail. And yet, they allow online casinos to display the TST approved logo – but with no actual accreditation to show for. The Rome Partners network of online casinos, including Rome Casino herself (highly reputable, all things considered), still links to a press release from almost a year ago, stating they are approved by TST – but there’s no accreditation to show for!

Sorry to get off track and making this long-winded, however, I am getting very frustrated with the industry! Thank you so much again for everything you guys do, and I pray for the day when regulation will open in the U.S. and Online Casino Suite can promote the hell out of eCOGRA and eCOGRA approved online casinos to the U.S. gaming community!

Dear eCOGRA, Thanks for listening.

Best Regards,

Devon Chappell

Chartwell Technology Receives eCOGRA’s Certified Software Seal

Friday, May 21st, 2010

Chartwell joins eCOGRA in fostering casino software transparency

Chartwell joins eCOGRA in fostering casino software transparency

Chartwell Technology – the Calgary-based, Toronto Stock Exchange listed online casino software developer – is now one of a growing number of white-label software platforms to receive the eCOGRA Certified Software Seal. No easy feat, getting the nod from eCOGRA is akin to going through a U.S. Supreme Court hearing. Okay, maybe it’s not that bad, but there’s some serious transparency compliance requirements all the same!

For anyone unfamiliar with eCOGRA, or better yet, the eCOGRA Certified Software Seal, it stands for the highest degree of operator transparency in what can oftentimes be a highly nontransparent industry – the internet betting industry, that is. Originally reserved for online casino licensees of Microgaming Software (an original founding member of eCOGRA back in 2003), accreditations are now available for all manner of online casinos, poker rooms, sports betting sites, bingo rooms, network operators of such sites and software developers powering and licensing their wares to independent operators. At the time of writing, eCOGRA certifies over 150 internet betting site operators, and with the addition of Chartwell, has certified twenty software providers.

Now, just because an online casino or software company can afford to pay for an eCOGRA accreditation, does not mean they will pass the course! Of course, eCOGRA will work with all operators to get them up to speed. However, it is reasonable to say there are online casinos out there that could certainly afford to go through the motions of being accredited, but choose not to do so as they would prefer remaining nontransparent. Needless to say, that means they are hiding something, and more likely than not, cheating their players.

In the case of software developers like Chartwell, the mission is to be as transparent as possible in order to foster player trust. And when eCOGRA is called in to help make this a reality, it all being with a thorough on-site inspection and assessment of Chartwell’s facilities. As eCOGRA’s Compliance Manager, Shaun McCallaghan said, “The Chartwell team was completely cooperative and well prepared with all documentation and systems ready for compliance testing…meeting all requirements over several days of testing.”

Such testing is in accordance with eCOGRA’s eGAP (Generally Accepted Practices) procedure, which in the case of software developers, includes an assessment of internal management controls, internal controls over IT security, software functionality, control environment and network structure integrity (for poker platforms), and assessment of the randomness and fairness of the games.

The latter, of course, is what every online gambler wants to know. Are these games fair and is this online casino safe to wager at? Although this is the software platform we are talking about (eCOGRA has another seal – the Safe and Fair Seal – that is strictly awarded to online casino operators), it is the software platform which indeed has the built-in security protocols for handling transactions through the online cashier, as well as the RNG governing hand outcomes.

Granted, eCOGRA gives no absolute guarantee that approved operators are going to give a fair hand. They say on their website, “While eCOGRA does its utmost to ensure compliance with its principles, it cannot offer 100% assurance that the operation of any games at any given site is at all times in accordance with the eCOGRA requirements.” However, this is exactly why eCOGRA enforces ongoing monitoring and requires all accredited parties to undergo annual compliance review. In the case of online casinos, this amounts to monthly payout percentage reports, which all approved casinos must display on their website.

Speaking of which, Chartwell powers some pretty heavy hitter gambling sites in the European market. Mostly all-in-one betting sites using multiple software platforms to power poker, sports, horseracing, bingo and online casino gaming under one roof, Chartwell licensees include BetFair, Victor Chandler, Stan James and bwin. As for Chartwell’s gaming package, it mainly consists of fixed odds games for online casinos, available in both mobile and live dealer modes in addition to a standard desktop download platform.

Boss Media Achieves eCOGRA Online Wagering Software Fairness Certification

Friday, April 9th, 2010

Boss Media, which powers the OCS approved Casino Club, is the latest top-tier online casino software developer to receive an eCOGRA certification, following the likes of popular European betting site and software licensee, Bwin – approved in January of this year. Now making a total of eighteen eCOGRA approved software platforms offering mobile wagering, sports betting, poker games, bingo and online casino gambling, there is no denying the growing need and importance of eCOGRA in the European iGaming industry.

Better yet, eCOGRA’s role is more essential to the legally regulated online gambling sector, which is precisely why you won’t find any U.S. facing online casinos with an eCOGRA certification. If you ask me, I think eCOGRA is smart to keep away from the U.S. In other words, any country who willingly doesn’t play fair, opts to ban rather than regulate, and who attempts to give online betting a bad name simply does not deserve eCOGRA.

What eCOGRA does is provide the groundwork for achieving the highest standards in gaming operator responsibility, while ensuring safe, fair and overall transparent online gambling standards are met in all gaming operations – everything from software provider to online casino operator. As most people know by now, the software platform is where fairness begins, as this is contingent on the programmed source code and a properly functioning Random Number Generator (RNG).

As mentioned, Bwin is a licensee of the Boss Media platform, and takes part in the International Poker Network – one of the largest European facing online poker networks out there currently. This may explain why Boss Media’s certification with eCOGRA followed Bwin earlier in the year. It’s a perfect example of how when the bar gets raised, those who don’t follow will be left behind. And not that there aren’t any good non-eCOGRA approved betting sites out there (let’s face it…getting certified is no easy task), yet the fact remains that an increasing number of established gaming businesses are turning to eCOGRA. This especially became the case when eCOGRA opened its certifications to other software platforms other than Microgaming and online casinos powered by Microgaming.

As Boss Media’s CEO, Johan Berg eloquently stated, “The company (Boss Media) has always been committed to the highest possible quality in both products and operational conduct. Our achievement in meeting eCOGRA’s demanding software certification standards reaffirms that commitment and provides us with a useful and internationally accepted benchmark against which we can measure our performance.”

French Online Gambling Monopoly, Partouche, eCOGRA Certified

Friday, March 19th, 2010

I never thought the day would come in which a State run gambling monopoly sought out – yet alone, achieved – a “Safe and Fair” accreditation from eCommerce Online Gaming Regulation and Assurance (eCOGRA). Yes indeed folks, the day has come. French monopoly, Partouche, has achieved the highly sought after seal, which will soon be displayed on Partouche’s online casino betting site.

In fact, the accreditation has been given to Partouche Technologies, which supplies the software for Partouche’s online gaming offering. Specifically, the accreditation applies to Partouche’s online casino platform. As soon as in-house development for an online poker platform is complete, Partouche says they will be seeking an eCOGRA certification in that area as well.

The news of Partouche’s eCOGRA certification could be taken with mixed feelings, considering the fact that France’s regulatory laws are still protectionist in certain areas. However, having an established land-based casino operator seek an accreditation from an online-based player protection body is a great boost to the credibility of the online gambling industry as a whole, and eCOGRA in particular.

While the online gambling industry certainly has eCOGRA to be thankful for in fostering high responsible gaming standards and transparency, eCOGRA would not even be what it is were it not for Microgaming Software and the host of online casinos, poker rooms, and to a lesser extent – sportsbooks and bingo rooms – that have answered the calling of fostering player trust and achieving the eCOGRA accreditation, which is no easy task, mind you.

In other words, for Partouche to ride off the credibility of eCOGRA, while still blocking other online casino operators (even some that are eCOGRA approved) from doing business with French citizens, would be a real shame.

APCW Speaks Out About eCOGRA Investigation of Grand Prive

Thursday, February 25th, 2010
The APCW Wants More From Grand Prive & eCOGRA

Hittin' the Streets With APCW Covert Operations: Grand Prive & eCOGRA

In a recent blog post here at OCS, we reported on the findings released by an eCOGRA investigation pertaining to the former Grand Prive online casino affiliate program. Not being affected by the situation directly, (OCS was never an affiliate of Grand Prive), we nonetheless were aware of the fact that several other affiliates were up in arms – and rightly so – about non-payment of earnings and broken contractual obligations on the part of Grand Prive.

Well, it appears this is still the case. Only this time around, those affiliates owed money from Grand Prive are directing their angst toward eCOGRA. Or perhaps I should say the Association of Players, Casinos and Webmasters (APCW) is. For anyone unfamiliar with the APCW, it is an online conglomerate of sorts, originally founded by webmaster JTodd (who still serves as the Executive Director for APCW) and currently owned by Casino City, which also owns APCW sister site, Gambling Portal Webmasters Association (GPWA).

APCW is a highly respected and influential force in the online gambling affiliate arena, and has done a solid job maintaining its mission to “fight for honesty, integrity, and transparency in the online gaming industry”. In line with that mission, was the APCW’s response to the debacle that took place last year with the aforementioned Grand Prive affiliate program.

Being that Grand Prive was an eCOGRA approved online casino network, the APCW and several independent online casino affiliates rightfully thought eCOGRA was the perfect outlet for launching an investigation into Grand Prive. However, according to APCW’s JTodd, eCOGRA initially did not respond to these requests and only did so after Microgaming Software was put on the defensive by affiliates threatening to end their relationships with Microgaming powered online casinos – most of which derive the bulk of their business from affiliate traffic.

When eCOGRA suddenly turned on a dime and announced an investigation into Grand Prive would be undertaken, needless to say, more than a few eye brows were raised. The fact is that eCOGRA, albeit an independent, non-profit organization, was founded by Microgaming executives, and for quite some time, would only give the esteemed Safe and Fair certification to Microgaming powered online casinos. Granted, that is no longer the case, and eCOGRA has certainly be an enormous asset for the online gambling industry as a whole. And who knows? The timing could have very well fostered suspicions of inaction, while in reality, eCOGRA was planning to undertake an investigation all along.

The point is that the APCW, albeit pleased eCOGRA was getting involved and conducting an investigation of the Grand Prive affiliate program, felt slighted and was under the impression that only after mud was being slung at Microgaming, did eCOGRA announce it would launch an investigation. And now that eCOGRA has published the results of said investigation, the seeds of discontent and mistrust have been given new life. In a recent APCW video, JTodd argues that many affiliates were not awarded their fair entitlement based on lifetime commission structures with the Grand Prive casino affiliate program. Apparently, some affiliates were owed thousands of dollars and paid as little as $77.

Will this become another chapter in the Grand Prive affiliate program Saga? Will eCOGRA address the APCW’s discontent? Will the world come to an end? Stay tuned folks. Wherever there’s money, there’s drama.

eCOGRA Final Report on Grand Prive Online Casino Affiliate Program

Monday, February 22nd, 2010

The report is in, folks. eCommerce Online Gaming Regulation and Assurance (eCOGRA) has revealed the findings of its investigation regarding the closure of the Grand Prive online casino affiliate program. Let me first clarify that the report has nothing to do with determining whether or not Grand Prive took the proper courses of action or in giving a guilty or innocent verdict regarding Grand Prive’s treatment of affiliates and in meeting contractual obligations.

Anybody who was affected by Grand Prive’s management decisions – players and affiliates alike – knows that Grand Prive screwed up big time. eCOGRA’s main role in the investigation was simply to ensure that Grand Prive made things square with all affiliates still being owed money from Grand Prive. So, in addition to determining the reasons why Grand Prive closed its affiliate program to begin with, eCOGRA was tasked to determine the exact amounts being owed to claimants, as well as fair settlement amounts.

For anyone unfamiliar with the story, Grand Prive made the sudden decision to close it’s affiliate program, which in itself, is not an unheard of thing to do. However, rather than honoring its contractual obligations to pay commissioned income to affiliates for the life of referred players, Grand Prive cut off its obligations to affiliates, yet continued to take revenue from affiliate referrals. Granted, Grand Prive notified affiliates of the closure and informed them that a new affiliate program would be offered to promote a newly launched online casino. And while some affiliates were apparently offered compensation agreements for referred affiliates, several affiliates were “overlooked” in the process – a finding which eCOGRA has confirmed and revealed in its report.

In total, there were 56 claims made by affiliates, seven of which were found to be invalid. 26 commissions were paid, the amounts of which were determined by eCOGRA appointed chartered accountants having been given full access to the backend of the affiliate program software. In addition to past amounts owed, potential future earnings on referred active players was calculated by giving an average lifetime value of these players 3.5 times greater than the average lifetime value of all Grand Prive players.

eCOGRA wanted to thank all affiliates for their feedback and support during the investigation as well as recognize Grand Prive’s full cooperation during the investigation.

Kahnawake Gaming Commission to Implement eCOGRA Continuous Compliance Program

Monday, January 25th, 2010
KGC Reaches Out to eCOGRA for Compliance

KGC Reaches Out to eCOGRA for Compliance

The Kahnawake Gaming Commission is one of the oldest regulatory jurisdictions in operation today. Established in 1996, pursuant to the Kahnawake Gaming Law, the Commission itself has been officially licensing and regulating online casinos and poker rooms since July 8, 1999. Certainly accomplishing a great deal in giving the online gambling industry a credible name in its early days, there is no denying that many a rogue online casino licensed in Kahnawake, not to mention some very high profile poker cheating scandals, have surfaced over the years.

In a way, you could say that the online gambling industry grew too fast and too large for Kahnawake in order to provide the in-depth regulations and high levels of transparency needed to ensure online casinos were behaving ethically and deserving of a gaming license.

Inevitably, other regulatory jurisdictions came into prominence, and Kahnawake has consequently evolved to adopt Memorandum’s of Understanding with other leading regulatory bodies such as the Financial Services Regulatory Commission of Antigua & Barbuda and the Lotteries and Gaming Authority of Malta.

Contractor partnerships with Gaming Associates, iTech Labs, Technical Systems Testing, NFC Global and eCOGRA have also developed over the years, and continue to help keep Kahnawake at the forefront of online gambling regulation. Of these partnerships, the one with eCOGRA certainly holds the most promise in fostering credibility and sprucing up the reputation of the Kahnawake Gaming Commission, which most gaming industry professionals will admit needs some serious sprucing up.

Until now, eCOGRA has been an “approved agent” of KGC, charged with conducting due diligence and compliance testing on the behalf of KGC. Now, eCOGRA will be taking an even more active role with the implementation of a new regulatory scheme KGC is calling the Continuous Compliance Program. A similar program was successfully implemented by eCOGRA for all of the members of the European Gaming and Betting Association, which represents the largest and most respected names in the land-based and online gambling industry.

There are three elements to the Continuous Compliance Program. The first component includes the conducting of an annual assessment of online casino licensees ability to enforce anti-money laundering prevention, engagement in responsible gaming opertions, and the handling of complaints and player disputes. The second component will involve an annual assessment of key regulatory compliance standards, while the third component will include ongoing analysis of live gaming data to ensure games offered are truly random and fair. The latter will also include an assessment of payout percentages.

The truth of the matter is that KGC needs eCOGRA. The fact that eCOGRA will be overseeing this new Compliance program truly ups the reputation and performance of the participating online casino operators licensed by the KGC. eCOGRA’s compliance constitution represents industry best practice standards and serves as the highest benchmark for international standards of gaming fairness, player protection and responsible gaming operations practices.

When the compliance program is up and running, then maybe Kahnawake will find a place on the highly sought after UK Gambling Commission advertising white-list, and to serve – once more – as a strong example of why the prospects of online gambling regulation far outweigh the dangers of non-regulation.

eCOGRA to Investigate Grand Prive Online Casino Affiliate Program

Thursday, December 10th, 2009

eCOGRA Online Casinos

The eCommerce Online Gaming Regulation and Assurance non-profit group, otherwise known as eCOGRA, has long been an unwavering voice in the promotion of safe and fair online gambling standards. And not just any standards, eCOGRA’s operator code of conduct consists of the highest degree of gaming responsibility for ensuring safe and fair online betting, consequently fostering player trust.

Over the years, eCOGRA has come to stand for even more. Not just a player advocate, eCOGRA’s mission is to make the entire online gambling industry as ethically accountable as possible. That may not necessarily be their mission statement, but if you follow eCOGRA, they have been nothing but a trailblazer in the online gambling regulatory landscape.

Yet another testament to their credibility, eCOGRA recently announced they will be undertaking an official probe (investigatory review, if you will) regarding a flood of affiliate complaints against the eCOGRA approved Grand Prive network of online casinos – more specifically, the Grand Prive Affiliate Program. While the Microgaming-powered casinos themselves are not accused of any wrong doing, the management behind Grand Prive’s affiliate program, is being accused of violating agreements with affiliates, and owing financial payments as a result.

First of all, for anybody who is unfamiliar with affiliate programs, they are essentially tracking platforms that give credit to third party (affiliates) for referring players to sign up for a service or purchase a product – in this case opening accounts at Grand Prive online casinos. Grand Prive initially had an affiliate program in place, in which affiliates would receive lifetime commissions from referred business. However, Grand Prive abruptly ended it’s affiliate program one year ago, claiming it was for “commercial reasons”.

Grand Prive immediately reneged on it’s promise to provide lifetime commissions, while in the meantime, continued taking business and earning profit from affiliate-referred business. In other words, they simply left their affiliates out in the cold. As you can imagine, the affiliate community was up in arms, while the forums and blogs were posted with all sorts of outrage and threats. Grand Prive claimed to be monitoring the situation and that “communication with affiliates was subsequently carried out, followed by payments of all amounts owed”. However, many affiliates beg to differ. Many affiliates demand that Grand Prive hone its original contract in providing lifetime commissions.

More recently, demands that eCOGRA should step in were being vocalized – and guess what? eCOGRA listened. A statement was recently made, announcing the investigation, also including promising words from Grand Prive itself, stating, “We have agreed on eCOGRA’s insistence that we will be bound by its findings and recommendations arising from the investigation, remaining at arm’s length from the enquiry unless asked for pertinent information. Grand Prive wishes to emphasise that its primary concern is to address any genuine wrongs in a fair and forthright manner and it will lend every effort in order to do this.” They have also encouraged eCOGRA to communicate with watchdog sites, such as Online Casino Suite, to inform affiliates of their opportunity to make a legitimate claim with eCOGRA.

It may have taken eCOGRA to get Grand Prive to make this statement, but at least they are honoring their eCOGRA certification. Truly, Grand Prive would have been done for if they resisted eCOGRA.

As for the investigation, who knows what eCOGRA will rule. For all we know, they may side with Grand Prive. Either way, eCOGRA says a “full and professional review” will be undertaken to confirm amounts owing to claimants, including wagering activity subsequent to December 1, 2008. If you are reading this now and were an affiliate of Grand Prive, please contact eCOGRA with your legitimate claims. eCOGRA hopes to publish findings of the investigation on December 21, 2009 – possibly a nice Christmas bonus for former Grand Prive affiliates.

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