Posts Tagged ‘are online casinos safe’

Curacao Online Gambling Licensing Authority – Cyberluck Curacao NV

Saturday, January 2nd, 2010

curacao_egamingContinuing our series on the top internet gambling regulatory jurisdictions in operation today, we will now take a closer look at one of the more popular jurisdictions for USA online casinos. Perhaps due to the presence of Vegas Technology Software, which is home of the English Harbour Gaming Ventures (EHGV) network of online casinos (a large network of the top U.S. facing online casinos in business today), as well as Hambledon N.V.’s small network of popular sites (Go Casino, Online Vegas and Crazy Slots), Curacao Gaming Control Board is certainly on the map these days.

More precisely, it is Curacao’s oldest and only original Master License provider, Cyberluck, which is permitted by the central government of the Dutch Antilles to operate and provide internet connectivity from within the government’s international telecommunication center since 1996, that dishes out the licenses subjecting online casinos to the regulatory protocols originally held by the Curacao Gaming Control Board before 2002 (National Ordinance Offshore Games of Hazard). Cyberluck is also permitted by the central government to award online gambling licenses to casino operators after conducting due diligence investigations.

Being the owner and operator of the only co-location data center synced with the government’s direct internet connection point to the internet, online casino operators do not have to connect to intermediary internet connection points. What makes this privilege uniquely beneficial for both operator licensees and players is that uptime connection is less prone to disconnects due to isp attacks and overloaded servers. Along with being the only authorized Caribbean distributor of CyberGuar intrusion software, Cyberluck, provides one of best online gaming licensing solutions available today.

Since 1996, Cyberluck has been authorized by the Netherlands Antilles Department of Justice to provide online gaming licensing authority and co-location hosting services, and has established itself as one of the longest standing reputable online gambling jurisdictions in business today. Their active membership with the Curacao Internet Gaming Association (CIGA) is a prime example of Cyberluck’s commitment to developing and maintaining responsible online gaming standards, as well as their position at the forefront of developing Curacao’s online gambling regulatory jurisdiction. It is provides a token of confidence and assurance for players who choose to wager at Cyberluck’s online casino licensees, as deemed by the tenets below:

All CIGA Operator Members agree to the following tenets:
– To operate according to an Internet gaming license provided by the Netherlands Antilles Government.
– To maintain a full audit trail of individual wagers and financial transactions for every depositing player.
– To avoid and prevent the creation and spreading of false, misleading and otherwise unethical advertising and marketing.
– To refuse any and all wagers from anyone under the age of 18 years or residents of the Netherlands Antilles.
– To make all gaming systems, including backend software logs available to independent, third party auditors, and within a reasonable amount of time.
– To maintain minimum financial resources for the paying of any and all player winnings.
– To assist with the development of consumer confidence and customer service standards within the online gambling sector.

Being an advocate of responsible gambling standards ourselves, Online Casino Suite urges players to contact us directly with any complaints about Curacao licensed online casinos.

Cyberluck can be contacted directly at the following url for issuing complaints and disputes:

Cyberluck Contact Page

Cyberluck’s point of contact:

Cyberluck Curacao, N.V.
Pletterijweg Oost
Ara Hilltop Building
Curaçao, Netherlands Antilles
phone:+5999 465 1134
fax:+5999 465 1136

CIGA also processes and forwards complaints at the following url:

CIGA Contact

The Basics of Verifying a Safe and Fair Online Casino

Saturday, November 28th, 2009

How do you really know that an online casino’s games are fair and that you are not being blindly stolen from? For that matter, how do you really know a brick ‘n mortar casino is on the straight and narrow? Well, I suppose nobody really can know 100% for sure they are getting the fairest hand possible. The number of “skeptic” questions and conspiracy theories, is – theoretically – endless.

Who’s to say casino management hasn’t changed out the source code chip in the specific machine you  are playing, and in reality, is only paying off 10 percent? Who’s to say the source code of an online casino doesn’t get manipulated after having received a fairness accreditation from a third party testing house, or that fake players or employees are not given “accounts with special benefits” generating higher than average payouts so that overall payouts are balanced out come audit time?

Sounds bleak doesn’t it? Well, although these are legitimate questions (questions you should be asking yourself, mind you), there are legitimate answers that should ease any doubts of players thinking that they might be getting an unfair hand. Here is the minimum of what to look for when searching for a safe online casino to play at.

Software: While software can be altered after it has been licensed to online casino operators, there are certain gambling jurisdictions that do not allow for RNG manipulation. Just as there are tamper-proof mechanisms that land-based casino auditors use to tell if a brick ‘n mortar casino has altered software source code on a slot machine, online auditors and testing houses can identify the same. Go with a third party accredited software platform to ensure you are getting the fairest odds possible. Respected third party auditors include Technical Systems Testing (TST), Certified Fair Gambling (CFG), Price Waterhouse Coopers, Gaming Associates and BMM International.

Regulation/Licensing: To ensure that an online casino is being properly regulated, it is important that it is licensed by a reputable, accredited gaming jurisdiction. Costa Rica is NOT a reputable gaming jurisdiction. England, Gibraltar, Alderney, Isle of Man, Kahnawake, Curacao (Netherlands, Antilles) and Malta are.

Payout Percentages: Many online casinos, such as eCOGRA certified online casinos, will publish payout percentages for the previous month on their website. These should be prepared by third party auditors, such as those mentioned above. Payout percentages confirm the amount of money paid out in relation to the amount of wagers made. Anything under 90% is totally unacceptable, although the more competitive number is around 96%. If an online casino using a fairness accredited software platform does not publish payout reports on their website, contact their customer support center to receive last month’s copy. If they will not supply it to you, think twice before playing there.