Today marks the first post in a series of email’s we are sending out to anyone in the industry with a finger in how fairness and transparency standards are set and maintained in the online gambling industry. Of course, we will be seeking answers to questions (which we hope to post as blog comments) aimed at helping us all understand how this industry operates, thereby informing one’s level of overall trust in the industry. However, we will also be seeking to lobby, or perhaps a better word – encourage – the industry, namely regulatory bodies, software developers, casino operators and third party accreditation companies, to raise current levels of gaming operator responsibility and industry transparency standards.
We begin this series with a letter to third party online casino software fairness testing house, Technical Systems Testing. TST (as they are more commonly called), is a highly reputed, internationally recognized testing facility and consultant for the iGaming industry. Providing ongoing RNG certification and payout auditing for both the land-based and online gambling industry, TST’s labs certified the fist Provincial online lotteries in Western and Eastern Canada, and was the go-to testing house to certify the first online casino systems to go live in reputable gaming jurisdictions like the UK, Alderney, Ise of Man, Philippines and First Cagayan.
Below is the email sent to Technical Systems Testing @ tstglobal.com
…email Introduction omitted to spare you the boredom…
…We have noticed two kinds of TST certificates being linked to from online entities – namely, online casinos and software developers. One type of certificate is an RNG certification, which we imagine would be in the best interests of a software developer. In effect, it states the software platform delivers fair and odds and unpredictable results. However, we also notice online casinos linking to the same document. While it is understandable an online casino would have such a certificate to show the software platform powering it’s games has been tested for inherent fairness, I would think an updated RNG certificate would be in order to verify that the source code has not been changed and the RNG is in current working order.
Therefore, our question is this:
Does an RNG certification of the software platform necessarily mean an online casino using that very same software platform is delivering odds based on the RNG certification (even if such a certification is several years old)?
Secondly, are you aware of any regulatory jurisdictions that allow online casino operators to change their source code? If so, would that, in effect, give a software RNG certification less credence than say an RNG accrediation of the actual platform being used by the online casino? A good example would be Rushmore Casino, which is powered by Real Time Gaming software and links to the following certification for RTG – not specifically for Rushmore. http://rm.cdnng.net/certification_letter.pdf
In order for an online casino to possess the highest degree of transparency in terms of fairness, what would this entail in terms of TST accreditations? A monthly RNG accreditation? Monthly payout/audit reports? Your thoughts are greatly appreciated.
On a side note, we were under the impression that the Top Game Software platform has received an accreditation from TST. However, all of the Top Game online casinos link to a TST logo that lands on a press release from October 2009, stating that Top Game had been certified by TST, but yet there is no RNG certificate to show for. Is Top Game software, in fact, certified by TST?
We are just waiting for a response at this point, and when we have one, granted permission to post, we will include TST’s reply at the bottom of this post in the blog comments section. To check back and/or to read other email posts making up OCS’s campaign to raise the bar in gaming operator transparency and fairness, visit the tag: Responsible Online Gambling Standards.