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Isle of Man Gambling Supervision Commission: Whitelisted Online Casino Regulator

3 December 2009 by Devon Chappell

Isle of Man Gambling Supervision Commission

The Isle of Man is one of the leading licensors and regulators of online casinos today. I suppose it suffices to say they are also one of the leading reputable gaming regulatory bodies in operation. On the UK whitelist of approved jurisdictions to grant licensees the right to advertise in Great Britain, the Isle of Man holds close ties with the regulatory procedures endorsed by who many consider to be the strictest regulatory commission in the world – the UK Gambling Commission.

Geographically, the Isle of Man is not far from the UK at all. In fact, Isle of Man is part of the British Isles (between Ireland and Great Britain) and is a self-governing British crown dependency. While the UK government provides foreign relations, defense and good governance (conducting public affairs for guaranteeing the realization of human rights), Isle of Man is self-governing with a Parliament to handle all domestic affairs. In terms of taxation, Isle of Man imposes an income tax cap of 18% and a 0% corporation tax, thus making it a contender for online gaming corporations to call home.

While the number of gaming operators has varied tremendously in the Isle of Man due to restructuring, some of the biggest names in online gambling now call Isle of Man home, including top-shelf online casino software developer, Microgaming, top-shelf online bingo software developer, Virtue Fusion, and Poker Stars poker room – arguably one of the most popular online poker rooms in the world. There are currently seventeen internet gambling destinations licensed from here. Four of these properties accept wagers from U.S. residents, including Poker Stars, a forex betting site, Backgammon site and skill games room.

Specifically, it is the Gambling Supervision Commission of Isle of Man (a corporate body) that is charged with the issuing of gambling licenses and ongoing monitoring of online casinos, while the Department of Trade and Industry is responsible for overseeing all licensing and regulatory affairs. The primary legislation that enforces Isle of Man’s gambling laws is the Online Gambling Regulation Act of 2001, which contains several key amendments contained within the Gambling Amendment Act of 2006. Regulations under the Online Gambling Regulation Act of 2001 from 2007 onward, cover everything from advertising and registration to licensing fees and systems verification, can be viewed on the Gambling Supervision Commission’s Website.

As with all gambling regulatory bodies, the Gambling Supervision Commission’s core principle’s are:

  1. To keep the gambling industry crime free.
  2. To protect the young and those at risk.
  3. To ensure that the services offered by license holders are fair and that players receive their true winnings.

The commission itself is made up of a Director, Policy Officer, five (5) Gaming Inspectors and two (2) Secretaries with a combined 60 years of experience licensing and regulating gambling operations.

Player Protection Principles

To ensure that all online gambling is conducted fairly and free from crime, the Isle of Man Gambling Supervision Commission abides by the following principles:

Protection of Funds – All online casino operator licensees are required to have a system in place which ensures the protection of all player funds. This means that all deposits and withdrawals are guaranteed and protected by law. Wagered funds that have hitherto been lost are not enforceable by law.

Independent Testing – To ensure that all games proved fair odds and winnings are randomly divulges, each online casino licensee is required to have its software platform independently tested by an accredited testing facility approved by the Commission.

Ongoing Audit and Review – Current licensee holders are subjected to ongoing reviews of marketing and advertising activities, ensuring that responsible gaming standards are met.

The Isle of Man Gambling Supervision Commission has a complaints procedure for players who have exhausted all possible remediation avenues directly with an online casino operator. If no dispute remediation has been offered, contact the Commission directly at gaming@gov.im, providing the full details of your complaint, all supporting documents, the name of the operator, your account user name and contact information.

If remediation has been offered by a license holder and you are not satisfied with the terms, the independent arbitration service, Independent Betting Adjudication Services (IBAS), should be contacted. All licensees of regulatory jurisdictions are required to name an external adjudication service as part of their licensing requirements, and IBAS is an internationally recognized leader in this field.

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One Response to “Isle of Man Gambling Supervision Commission: Whitelisted Online Casino Regulator”

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