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Chartwell Technology Receives eCOGRA’s Certified Software Seal

21 May 2010 by admin

Chartwell joins eCOGRA in fostering casino software transparency

Chartwell joins eCOGRA in fostering casino software transparency

Chartwell Technology – the Calgary-based, Toronto Stock Exchange listed online casino software developer – is now one of a growing number of white-label software platforms to receive the eCOGRA Certified Software Seal. No easy feat, getting the nod from eCOGRA is akin to going through a U.S. Supreme Court hearing. Okay, maybe it’s not that bad, but there’s some serious transparency compliance requirements all the same!

For anyone unfamiliar with eCOGRA, or better yet, the eCOGRA Certified Software Seal, it stands for the highest degree of operator transparency in what can oftentimes be a highly nontransparent industry – the internet betting industry, that is. Originally reserved for online casino licensees of Microgaming Software (an original founding member of eCOGRA back in 2003), accreditations are now available for all manner of online casinos, poker rooms, sports betting sites, bingo rooms, network operators of such sites and software developers powering and licensing their wares to independent operators. At the time of writing, eCOGRA certifies over 150 internet betting site operators, and with the addition of Chartwell, has certified twenty software providers.

Now, just because an online casino or software company can afford to pay for an eCOGRA accreditation, does not mean they will pass the course! Of course, eCOGRA will work with all operators to get them up to speed. However, it is reasonable to say there are online casinos out there that could certainly afford to go through the motions of being accredited, but choose not to do so as they would prefer remaining nontransparent. Needless to say, that means they are hiding something, and more likely than not, cheating their players.

In the case of software developers like Chartwell, the mission is to be as transparent as possible in order to foster player trust. And when eCOGRA is called in to help make this a reality, it all being with a thorough on-site inspection and assessment of Chartwell’s facilities. As eCOGRA’s Compliance Manager, Shaun McCallaghan said, “The Chartwell team was completely cooperative and well prepared with all documentation and systems ready for compliance testing…meeting all requirements over several days of testing.”

Such testing is in accordance with eCOGRA’s eGAP (Generally Accepted Practices) procedure, which in the case of software developers, includes an assessment of internal management controls, internal controls over IT security, software functionality, control environment and network structure integrity (for poker platforms), and assessment of the randomness and fairness of the games.

The latter, of course, is what every online gambler wants to know. Are these games fair and is this online casino safe to wager at? Although this is the software platform we are talking about (eCOGRA has another seal – the Safe and Fair Seal – that is strictly awarded to online casino operators), it is the software platform which indeed has the built-in security protocols for handling transactions through the online cashier, as well as the RNG governing hand outcomes.

Granted, eCOGRA gives no absolute guarantee that approved operators are going to give a fair hand. They say on their website, “While eCOGRA does its utmost to ensure compliance with its principles, it cannot offer 100% assurance that the operation of any games at any given site is at all times in accordance with the eCOGRA requirements.” However, this is exactly why eCOGRA enforces ongoing monitoring and requires all accredited parties to undergo annual compliance review. In the case of online casinos, this amounts to monthly payout percentage reports, which all approved casinos must display on their website.

Speaking of which, Chartwell powers some pretty heavy hitter gambling sites in the European market. Mostly all-in-one betting sites using multiple software platforms to power poker, sports, horseracing, bingo and online casino gaming under one roof, Chartwell licensees include BetFair, Victor Chandler, Stan James and bwin. As for Chartwell’s gaming package, it mainly consists of fixed odds games for online casinos, available in both mobile and live dealer modes in addition to a standard desktop download platform.

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One Response to “Chartwell Technology Receives eCOGRA’s Certified Software Seal”

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